Dalton House Day Care Centre is signed up to the Governance Code and our Board of Directors are ensuring that the organisation is accountable by continuously improving quality of our service. It allows Dalton House Day Care Centre to monitor all aspects of the service on a continuous basis and identify areas that may need improvement.
Gowran Parish Enterprise Group trading as Dalton House Day Care is a company limited by guarantee with charitable status. Core funding which covers staffing costs is provided by Pobal and day to day running of the centre is provided by traded income and a grant from the H.S.E.
However, Dalton House Day Care Centre relies heavily on the generosity of local individuals and groups for necessary funds to maintain the level of care provided and towards the centre’s upkeep.
The Statement of Guiding Principles for Fundraising sets out the Commitment to Donors. This includes the commitment that Dalton House Day Care Centre will inform donors and prospective donors that it complies with the Statement. Dalton House Day Care Centre may also devise a summary of that commitment in the form of a Donor Charter.
As a charity seeking donations from the public we Dalton House Day Care Centre aim to comply with the Statement of Guiding Principles for Fundraising
Our pledge is to treat all our donors with respect, honesty and openness.
We commit to being accountable and transparent so that donors and prospective donors can have full confidence in Dalton House Day Care Centre.
We promise we will effectively apply your gifts to us for their intended purposes. We commit that you, our donors and prospective donors will:
Be informed of the organisation’s mission, and of the way the organisation intends to use donated resources.
Be informed of the identity of those serving on the organisation’s governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
Have access to the organisation’s most recent financial statements.
Be assured your gifts will be used for the purposes for which they were given. Receive appropriate acknowledgement and recognition.
Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law.
Expect that all relationships with individuals representing the charity will be dealt with professionally.
Be informed whether those seeking donations are volunteers, employees of the organisation or hired third party agents.
Have easily available the agreed procedures for making and responding to complaints.
Have the opportunity for any names to be deleted from mailing lists and to be informed if the organisation intends to share the mailing lists with third parties.
Receive prompt, truthful and forthright answers to questions you might have of the organisation.
What to do if you have feedback
If you do have a comment about any aspect of our work, you can contact Dalton House Day Care Centre in writing or by telephone. In the first instance, your comment will be dealt with by our Manager.
Please give us as much information as possible and let us know how you would like us to respond, providing relevant contact details.
Dalton House Day Care Centre
St. Mary’s Court
Tel: 056 772 6718
We are open 5 days a week from 9am to 5pm, Monday to Friday